How do Success Academies achieve such exceptional results?

In Robert Pondiscio’s brilliant book, How the Other Half Learns, readers gain a real insight into the workings of the Success Academies through an in-depth look at one school year in Bronx 1, one of their primary schools. In this post, I’m going to explore Pondiscio’s writing in an attempt to draw out what makes Success Academies so, well, successful. And before we think about the “they choose their children” argument so often levelled at successful schools, I will quote the author: “While critics frequently attribute Success Academy’s results to systematically weeding out low-performing students, it would be hard to get anywhere near these targets, even if you hand-selected each child. Success Academy outperforms New York City’s gifted and talented schools, which actually do handpick their students.” Success’s results are astronomical: on state standardised tests, the network averages 95% proficiency in Maths and 84% in English, far above even the state’s most selective schools. For me the key learning points that shine through Pondiscio’s book are:

  1. Curriculum
  2. Teaching, and the leadership of teaching
  3. Parents

 

  1. Curriculum

The narrowing impact on the curriculum of national tests is something we in the UK can readily engage with. Pondiscio describes low-income children’s “starvation rations in history, geography, science, art and music” as their teachers prioritise a narrow range of skills to pass state tests (the irony being that a more narrow curriculum drilled tightly to the test tends to have the opposite impact on scores). The impact of the Common Core, introduced in 2013, saw depressed results across the board as children’s lack of a broad curriculum experience emerged – in all except Success Academies. This attests to Success’s rich, rigorous and broad academic curriculum. Success employs a common, shared curriculum across its schools, meaning that their teachers focus instead on “intellectual prep”: i.e., how they will deliver the lesson to their specific children. One of my favourite sentences in the book is this: “once children can decode a piece of text fluently, a reading test is hardly a reading test at all; it is functionally a test of background knowledge.” The Success curriculum is a knowledge rich curriculum.

 

  1. Teaching: behaviour management and teacher instruction

Behaviour is always a priority at Success, and this is quantified for rigorous follow-up. The SLT talk about “deliverables”: children are expected to be on-task 95% of the time; teachers are expected to notice and correct off-task behaviour 100% of the time; teachers should be able to de-escalate challenging behaviour 85% of the time. Why is behaviour so key? Pondiscio writes: “Children who are ready for new intellectual challenges pay a price when they sit in classrooms focused on their… less engaged peers”.

The culture of learning at Success emphasises what Doug Lemov calls “ratio” – putting the learning onto the children. Teachers at Success are repeatedly described as creating situations for children to grapple with difficult concepts, even from a very young age. One teacher in Pondiscio’s book advises that: “one of the most dangerous mindsets to my mind is ‘it’s too much, you are all doing too much, it’s too hard on them’… Kids are so resilient.” Later, another teacher concerned about her class’s poor performance brings in all the parents for a meeting, telling them: “we will never lower that bar because it’s too hard. We will figure out other paths to get to the destination.”

 

2a. Leadership of teaching

Coupled with these foci is the amount of time invested by leaders in observing and improving teaching. SLT conduct daily “walk-throughs”, giving feedback by email or in the moment (I wrote about this live coaching in my previous Success post, Mission Possible). The principal ensures their SLT are united in their approach, conducting joint walk-throughs initially and asking for their thoughts to check that everyone is looking for the same things ( “what did you see?” – “I want to see that you’re noticing the same things I’m noticing”; “what [feedback] would you prioritise?”) This culture is led from the very top – Eva Moskowitz herself visits Success Academies frequently, and her feedback as described is rooted deeply in her values and ethics: “you’ve got to ask yourself, Would you have your child in that classroom?” The job of the principal at Success is to focus “entirely on instruction, student data, and outcomes” – all operational issues are delegated to a specific, high ranking individual.

 

  1. Parents

By far the greatest learning for me in this book, as with Mission Possible, was around parents. Pondiscio puts it superbly: “Among education reform advocates, there is a regrettable tendency to view urban communities through a lens of dysfunction… ‘Schools should not expect much from parents at all,’ the founder of one national charter school network told me… Success Academy’s relationship with its parents suggests precisely the opposite view. The network makes significant demands of parents, assumes significant leverage, and makes no discernable negative assumptions about parents’ ability to contribute materially to their children’s education. Very little in the network’s expectations, for good or for ill, suggests a view of low-income parents as any less capable and competent than affluent ones.”

Throughout his book, we learn of the almost constant contact with parents and the logistics of how this works. Teachers call, text and email frequently, and daily during important testing preparation periods, about children’s progress, behaviour, or test scores. We are treated to a blow-by-blow account of a parent meeting, where the teacher explains the minutiae of the school day to ensure parents understand why she is asking for what she is asking for, along with offering to support them in any way they need (“You need more stickers? Just ask! You need more cubes, tiles, index cards? Just ask, ask, ask. We’re happy to give you anything you need to support your child at home”). Just as teachers have “deliverables,” so do parents: “97% of students present, 96% on time, 97% in uniform, 97% of homework completed.” Pondiscio even describes a “parent report card”, which was received without argument.

The unavoidable trade-offs

Pondiscio does not shy away from the inevitable trade-offs required. Ultimately, we can’t do everything. He writes that we can either “attempt to serve all disadvantaged children equally and labour to close the achievement gap” or we can  “do all in our power to ensure that receptive and motivated students can reap the full benefit of their talents and ambitions because that is what’s just”. He notes that the latter is what well-off families secure for their own children. Exposing a second moral quandary, he asks: “when a school or teacher fails to engage or manage disruptive behaviour, children are cheated. But who, exactly? The disruptive child who is suspended and excluded from class? Or the diligent student whose education bleeds away hour after hour while her teacher responds to antisocial outbursts or focuses on her classmate to prevent them? The weight of education policy and practice, as enshrined in impulse, empathy, and the law, comes down on the side of the disruptive child. But not at Success Academy.” Pondiscio does not cover all the trade-offs, however, and I would have liked the author to look more into the high staff turnover at Success.

Ultimately, Success exemplifies the Charter movement: exceptional achievement, at a cost not everyone is willing to pay: “her methods may not work in all schools, and not all parents would want to send their child to a Success Academy even if they could.” Me? I’m totally sold. I would send my children to Success in a heartbeat, as the CEO Eva Moskowitz herself does. Now, to find out how to visit…

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Ark Elvin Academy

When you complete the National Professional Qualification for Headship (NPQH), you are required to spend nine days at a second school. I chose Ark Elvin Academy partly for their phenomenal turn-around, and partly because one of the most inspirational educators I know, Sarah Donachy, is now a Vice Principal there.

I worked with Sarah a few years ago, and found her to be one of the most relentless and intelligent professionals I have ever met. While I could not foresee what I might glean from a second placement, I knew that time spent with her would be developmental – it was a sure thing. She had moved to Elvin, a school I only knew by its reputation some four years previous as being pretty difficult. Sarah assured me it was very different now.

I could tell from day one she was right. When I arrived, children were waiting calmly outside the gates, speaking in low voices with small groups of friends. When the receptionist opened the gate for me, a flood of children also came in, walking purposely to their courtyard.

What I saw, in every aspect of school life, was hugely impressive. Any child whose opinion I asked about school could only say positive things. On the first day, I watched over 900 students fall into year group lines in total silence and then, when dismissed, walk to their lessons in around three minutes. I turned to Sarah and grinned. She grimaced: ‘Needs to be quicker.’

And that attitude summed up every interaction I had with teachers: everyone was constantly asking ‘how can we improve’? When I asked the Principal, Becky Curtis, for her thoughts on the school’s transformative journey, she started by noting: ‘we approach everything in the spirit of constant improvement. We know we’ve still got a long way to go. Our children are not getting the grades they need to transform their lives.’

When Curtis took over in January 2017, she was the year 11s’ fifth Headteacher. In her first six months as Head, she took a narrow and laser-focus to the actions she felt would have the highest leverage in improving the school: making line-up (before school, after break and after lunch the students line up silently to transition quickly to their next lesson) more efficient and a more positive experience for students; ensuring a purposeful start to each lesson; and behaviour management. For the third action, again she broke this down into just a few clear focuses: teachers should use ‘three step instructions’ (1. Tell them the task 2. Tell them how long they have 3. Clarify the voice level expected) and then positively narrate what they saw. Only once this training had been embedded did Curtis review the sanctions system, centralising detentions in an early move to ensure staff were supported.

Similarly, as the school goes from strength to strength, the SLT retain this laser-like focus on only a small number of priorities. This is especially evident in teaching and learning, where the school will focus on only three core ideas until they are embedded, usually for the whole academic year.

For Curtis, a great school is one that can be sustainable over time. She has much to build on: staff satisfaction is high. Curtis attributes this to making Elvin a team effort: teachers know they are cared for and that their opinions count. Curtis talks about ensuring people have both the training and time to do their jobs well. Such pragmatism is typical: Curtis says that ‘at the heart of school improvement is an organised school.’ She means this on every level: clear systems, strong training, and a sensible calendar with deadlines planned in advance so nothing comes as a surprise and people can plan their workloads.

In fact, one of my favourite take-aways from Elvin was the time spent thinking about when people will do the work. During meetings, Curtis includes ‘togetherness’ time so everyone can plan in any new projects. They also work out what might need to be dropped in order to fit in a new priority.

Another learning point was Becky Curtis herself. She is stunningly clear on what she wants in Elvin and how she will rally the team to get there. She and others continually say: ‘what does great look like?’ For all the staff, the first step is to be clear on what ideal practice is. In my nine weeks at Elvin, I too started to internalise three core principles I heard Curtis say again and again:

  1. Evolution not revolution
  2. Less is more
  3. If something is worth doing, it is worth doing it right

So, where next for Elvin? Curtis is still focused on dramatically improving outcomes, and the school will also reopen its sixth form in 2020. For 2019-20, Curtis wants to make sure all teachers and children can articulate the purpose of why they are doing what they are doing. She also says ‘structure should liberate’: the school is a well-oiled machine. Now what? With the safety of these strong structures in place, Curtis wants to untap creativity within the school, so staff and students take ownership. Finally, she wants to build what she calls ‘a genuinely developmental culture of constant improvement.’ Curtis’s aim is to sustain excellence over time, a concept I saw scrawled large on the whiteboard in her office that the leadership team had used for planning their next academic year: ‘excellence isn’t a prize you win once; it is continuously earned’.

Ark Soane Academy

The opportunity to found a school from scratch is an incredible one. To do it within the expertise and support of a large network with whom you align is a dream beyond belief. Today, I’m going to share my vision for Ark Soane Academy and what I hope for when we open in September 2020 and beyond.

My three central beliefs will underpin every decision we make at the school:

  1. Impeccable student behaviour is possible and desirable.
  2. A challenging curriculum full of powerful knowledge changes lives.
  3. There are no limits to student achievement.

 

1. Impeccable behaviour

I’ve worked in schools where behaviour is impeccable; where it is quite literally perfect. I’ve seen and experienced what it is like to work in an environment like that: to be able to teach your subject with the passion, joy, energy and humour you dream of. It means you come to your classroom every day, energised to work hard for the children. It means no more Sunday dread, no more grinding conversations taking up learning time, no more bargaining about sanctions.

But what it also means is a huge amount of time invested in establishing a cast-iron system, and building positive relationships with students. The systems have to be robust enough to support all teachers, so everyone’s classroom displays impeccable behaviour – including new teachers, who often struggle with this. We cannot rely on individuals to make the behaviour policy up as they go along, as happens in some schools: that way lies inconsistency. When children spy inconsistency, they are apt to cry ‘unfair!’ and are even less inclined to follow routines.

Importantly, some children find living up to high standards hugely challenging. This is still a school for them. In fact, those children need high standards the most. We cannot ignore or push out those for whom education and self-regulation are harder. By investing in a strong pastoral system of support, by knowing all children individually, and by working closely with families, we can help all children live up to the highest of standards.

 

2. A curriculum full of challenge

All children have the right to access the best that has been thought and said. It is simply not right to exclude some children from a canon of thought that has shaped the Western world, just because they happen to have struggled academically. An appropriately timetabled school day is the way to ensure all children enjoy a curriculum we would want our own children to learn. Some children will struggle academically, we know that. That doesn’t mean classroom A learn Great Expectations while classroom B work through Spot the Dog. If the Head of English has chosen an extremely challenging text for that year group, then both classrooms should benefit from its inclusion, with classroom B being given more time and more support to ensure their experience is fulfilling and enjoyable, not frustrating.

In Mission Possible, Eva Moskowitz, the founder of the Success Academies – which are primary schools in challenging neighbourhoods in New York City – talks about their belief that children are ‘short, not stupid.’ She passionately argues that if we think they can’t, then our expectations are too low. We simply must expect more from all children – the higher our expectations, the more likely children are to rise to them. If we know all children individually and work with them and their families closely, I am confident all children can catch up and achieve academically. Yes, all children – which brings me on to point three.

 

3. Limitless potential

I know a lot has changed in the ten years I’ve worked in education, but I’ll never forget being given a bottom set year 10 towards the start of my career and being told: ‘we don’t expect them to get Cs so don’t worry too much about what you do with them.’ I have been told by colleagues in other schools that ‘some children won’t get there,’ or ‘an E is a tremendous achievement for a student like that.’

I don’t believe that. In the aforementioned bottom set, a girl was sent down from set 4 on day one of year 10. She was devastated, and told me: ‘that means I’m thick Miss.’ Luckily, she was also hugely resilient and fiercely driven. She and her sister – also in set 5 – badgered me for extra work and completed it. Both girls achieved A grades. Another student I taught who coped with huge traumatic change in year 11 (including, but not limited to, her entire family relocating four hours away, and staying on her friend’s sofa for the duration of her GCSEs) achieved a B grade. Another, apathetic and heading for failure, was blessed with a mother who forced her to attend intervention (I will always remember her phone going off, and me being so shocked that she answered it, but then her handing me the mobile and saying: ‘tell my Mum where I am please’) and supported the school to such an extent I really think it is her who managed to get her child a B and not an E, as she was predicted.

And I have seen the reality of failure. One student in year 11, barely literate, told me with pride about how ‘we’ve had so many amazing teachers.’ He went on to list seven or ten names of teachers, none currently at the school. When he left the room, the teaching assistant confided that all of these teachers had been long-term (or short-term) supply, and many were not ‘amazing’ as he had so sweetly said. In another school, I remember having to tell the kindest boy that he couldn’t come to our sixth form – he had not passed any of his subjects, and we had no provision suitable for him. He looked up at me, someone who was meant to guide and care for him, and said, tears in his eyes: ‘what do I do now?’

In both those cases, these were year 11 boys who had been let down by us. In both cases, the schools had been taken over and turned around in the time they had been there by inspirational headteachers who are a credit to our profession. But in both cases, that change came too late.

There is a tremendous benefit of a new start school. No child will ever be in the position of the two boys above, because we can focus on the incoming year 7s and make sure they never fall so far behind. That is a luxury other schools do not have. At Ark Soane Academy, there is no reason why every single child cannot succeed and achieve academically.

 

As this year goes on, I’m going to chart the journey of setting up a new school. If you like what you’ve read, we’ll be recruiting our founding teachers from January 2020.

Making Kids Cleverer

David Didau’s most recent offering is his most compelling manifesto for closing the advantage gap yet. Making Kids Cleverer eloquently and persuasively asserts the worth of an academic education, and adds much to the current discourse. Brilliantly, Didau has not lost his connection with the classroom: so frequently in books written by non (-practising) teachers I find myself dubiously asking – ‘yes, but what about year 9 period 6 on a windy Friday?’ Not so with Didau.

The book’s power comes from the meticulous logic of its argument, developing from the initial question: ‘given the choice, who wouldn’t want to be cleverer?’ It is the coherence of this argument that propels this to being my favourite education read so far this year.

Although the central thesis of the book might be ‘more knowledge equals more intelligence,’ Didau adds crucial caveats: not all knowledge is equal; not all practice is equally effective.

One of the highlights of the book is the chapter on the purpose of education: schools, of course, can’t do everything. I found the idea that academic education is character education a revelation: we can (can we?) teach generic skills of hard work, perseverance and resilience… Or we can double up and make children learn really hard stuff, and lots of it, from which they will (hopefully) develop those character attributes along the way.

Although I loved the unpicking of what intelligence is along with the relationship between genetic inheritance and our environment, for me the most directly useful chapters were those on school culture. In particular, this book gave me a lot to think about in terms of motivation. Didau writes: ‘if students simply struggle they will learn to hate school.’ While struggle might be the optimal way for children to learn most, the reality of human psychology is that they simply will not choose to learn anything if they feel constantly defeated. Didau’s caution to ‘encode success’ prior to introducing those ‘desirable difficulties’ is something I’m taking into my practice explicitly from now on.

There is so much that is great in this book – from an exploration of the theories of ability grouping (Didau leans toward mixed ability and I find his argument challenges much of what I believe, in a good way) to how to move children beyond ‘just knowing stuff’. I would absolutely recommend this as a must-read for teachers.

Differentiation

The following post is a staff CPD session run at my school, The Ebbsfleet Academy, by our incredible Director of Learning for English, Briony Thomas. Briony, who eschews social media, has kindly allowed me to publish her work on this blog. I think her advice is invaluable to teachers, and a good reminder of all the excellent practice that happens in schools beyond Twitter!

I used to think that differentiation meant creating a whole range of fancy resources for a lesson…perhaps three different handouts to match my colour coded lesson objectives/outcomes of ‘All, Most, Some’ or ‘Good, Great, Outstanding’…

Four years into my teaching career, and my approach to differentiation has completely changed.

Now I am very wary of providing differentiated resources. Making individualised handouts is exceptionally time-consuming and for that reason, an unsustainable burden on your time (your work-life balance matters!). Instead, in my opinion, differentiation should be more fluid; based on addressing the misconceptions of specific students when they arise. Yes, you should plan how you will differentiate a task if you need to; but do not provide scaffolding until you know a student really needs it. You don’t want to assume that a student needs more help than they really do!

Problem 1: Task time

Students finish tasks at different times. Some speed through to the finish and then sit around twiddling their thumbs and distracting other students. Others work at a snail’s pace and can also lack resilience, give up and resort to distracting others too.

Solutions

Set a basic task completion expectation: “At the end of these four minutes, I expect everyone to have completed at least questions 1-3.”

Reward those who complete the task fully: “At the end of these four minutes, if you have exceeded my expectation and completed questions 1-5 to the best of your ability (crucial if you don’t want them to rush for sake of it!), then you will be rewarded with a merit.”

Make sure you always include a challenge that requires a longer answer to stretch your high ability students and ask them to share their responses with the class at the end (this can be their reward in addition to the merit they have already earned).

During the set time limit, give them frequent reminders of the time they have left and ask for hands up when they have completed certain questions to gauge the overall speed of the class and adjust your timings if you need to (they rarely notice when 7 minutes becomes 10…).

Problem 2: Teacher time

Certain students find it very difficult to get started or keep going without any direct teacher input, but you can’t be in more than one place at once.

Solutions

Group your most needy students at the very front of the classroom so they always feel like they are your priority. After explaining the task to the rest of the class, you can give a quieter, more focused second round of instruction to this group.

I know this arrangement isn’t always possible in different classrooms, especially when you have to consider behavioural concerns, so another way of doing this is to have mixed ability pairs (I would avoid larger group work generally as it is far too easy for students to be off task without you realising). For example, split your pairs into As (higher ability) and Bs (lower ability). After giving your instructions to the class, ask the As to explain the task again to the Bs. You could vary this by asking Bs to ask As any questions they still have about the task or by asking Bs to explain the task to As and getting the As to check if they understood it correctly. You want to vary it so as far as possible the students aren’t aware why they are either A or B.

If a student is consistently needy during a task and you are sure that they have understood the instructions but are just lacking confidence, then remind them of the hypercorrection effect, whereby if they have a go at a task and get it wrong, they are far more likely to remember the right answer next time than if they didn’t attempt the question at all. If this problem is more widespread across the class you can have a ‘no hands up’ time period for 5 minutes or so and encourage them to ‘save’ their questions by writing them down, by which point they might have figured out the answer or find it easier to just give the task a go anyway.

Rather than having a challenge ‘question,’ make the challenge task to become a class expert who acts like the teacher would and circulates the class helping those with their hands up.

Problem 3: Simplifying

You are trying to teach the class something really complex that you know they are going to struggle with but you’re unsure to simplify it.

Solutions

As experts ourselves, we can often forget how complex certain concepts are for our students to understand. When planning to introduce a new concept, think about all the different parts of knowledge students will need to know to understand it and separate this knowledge into manageable chunks of learning. A basic formula is to activate the students’ prior knowledge. For instance, before reading Oliver Twist with a class, they need to have a good understanding of Victorian London. Starting with an open question like: ‘what are cities like?’ is attemptable for everyone in the class. You don’t want any child to read the first question and think, ‘I can’t do that’. It will immediately disengage them from the beginning and it can be really hard to get them out of that negative mindset. From this starting point, you can then gradually make the questions more difficult, for example moving to: ‘What do you already know about London?’ to ‘How do you think London might have been different in the Victorian era?’

Multiple choice questions followed by choral answering (whole class answers A, B or C together) can be a really useful way of ensuring that all students feel confident enough to participate. You can also correct misconceptions immediately by asking those students who answered correctly to explain how they came to the right answer without making it clear which students got the answer wrong in the first place. As students are far happier to take a guess with multiple choice questions, this can also be a great way of making use of the hypercorrection effect explained earlier.

Problem 4: The word gap

With an increasing number of EAL students and with a high percentage of students who come from ‘word poor’ backgrounds, sometimes their lack of vocabulary can seem like an insurmountable burden.

Solution

The word-gap is such a huge problem that it is often the reason why there is such an apparent disparity between students in your class.  To address this problem head on, in your planning, it is so important to decide which words they are likely to find problematic. In the lesson you can gloss over the meanings of these words quickly so they do not provide a barrier to your students later on. For instance, “‘The west end of London was particularly prosperous’, I say you say ‘prosperous’. Prosperous means wealthy and successful. What does prosperous mean?” Keep these definitions as short and simple as possible. Often dictionaries use words in their definitions that are far too complex for our students to understand. To differentiate for students who already have broader vocabularies, you can use them as your ‘human dictionaries’ to provide these definitions themselves as you go along. This is a handy habit to get into when you are talking to the class to as well as reading with them because again, the most important thing when setting a task is to make sure they understand your instructions.

For words that they need to understand in more depth, providing images to illustrate their meaning can be really useful. This can allow students with already broad vocabularies to deepen their knowledge of a word by seeing how it could be applied in different contexts as well as making the lesson more accessible for EAL and word poor students who could really benefit from a visual aid.

Problem 5: Writing

You have students who can verbalise their answers clearly but really struggle to get their thoughts down on paper.

Solutions

Writing scaffolds are essential for a mixed ability class. You can write these up on the board during the lesson when the need arises and signpost only the students you want to use them, to make use of them. Providing sentence starters is a great way of helping those who need an extra hand to get started e.g. ‘The daughter of Henry VIII was…’

When you want students to provide a longer, more detailed response ‘because/but/so’ can be a really useful way of encouraging them to develop their explanations. E.g. ‘Henry VIII divorced Catherine of Aragon because…Henry VIII divorced Catherine of Aragon but…Henry VIII divorced Catherine of Aragon so…’

Providing sentences or paragraphs with missing words ensures that all students will put pen to paper. They can even leave the gaps blank initially and then fill these in later when they’ve had a chance to think about them. Then, when you go through these answers with the class, they can complete any missing words in green pen.

To stretch the high ability, you can challenge them to use words from their knowledge organiser to improve their vocabulary. This is an extension that can be pretty much be used whenever they do extended writing.

Non-Violent Communication

When a close friend of mine who works in the prison service told me to read this book, she caveated it with saying: ‘I know what you’re thinking. But it’s actually really good.’

The name alone sent shivers down my spine, let alone the tag-line: ‘if “violent” means acting in ways that result in hurt or harm, then much of how we communicate could indeed be called “violent” communication.’

My friend told me that some prison officers use this technique with their most challenging inmates with amazing success, though, so I thought – why not have a read? If nothing else, I always try to engage with what I disagree with to ensure I keep an open mind. Plus, at my current school, we have a short-term programme of alternative provision (run on-site) for children at risk of permanent exclusion. I thought this could be a good route in to re-engaging those children with school.

Whilst I couldn’t claim to agree with everything in the book, there was a surprising amount I found incredibly helpful, and perhaps applicable even beyond our alternative provision. The foundational idea behind the book – which is, in my view, impossible to argue with – is this: treat everyone with respect. To do this, we must resist the urge to respond to others in anger or upset. When we hear something that upsets us, instead of reacting we have to ask: what is this person needing that they are lacking now?

In order to practice non-violent communication, there are four basic steps:

  • Observe what is happening in the situation;
  • Explain how this makes us feel;
  • Ask what needs of ours are connected to the feelings identified;
  • Make a specific request of the other person.

For a full explanation of the method, you really need to read the whole book. The part that seems least obvious to me, however, was step three: needs. According to Rosenberg, the root of our feelings is in our unmet needs. We need to ask: ‘what does this person need? What would they like to request in relation to those needs?’ We have to accept full responsibility for our own intentions and actions, but not for the feelings of others. We are completely responsible for our feelings and reactions, as illustrated by this eminently relatable anecdote: ‘if someone arrives late for an appointment and we need reassurance that she cares about us, we may feel hurt. If, instead, our need is to spend time purposefully and constructively, we may feel frustrated. But if our need is for thirty minutes of quiet solitude, we may be grateful for her tardiness and feel pleased. Thus, it is not the behaviour of the other person but our own need that causes our feeling.’

Another central theme of this book is empathy: ‘empathy… requires us to focus full attention on the other person’s message.’ Rosenberg gives example phrases for tricky situations, like: ‘I’m frustrated because I’d like to be clearer about what you are referring to. Would you be willing to tell me what I’ve done that leads you to see me in this way?’ For the author, ‘Self-expression becomes easier after we empathise with others, because we will then have touched their humanness and realised the common qualities we share. The more we connect with the feelings and needs behind their words, the less frightening it is to open up to other people.’

I still believe that for a large institution like a school to work, we need sanctions that are enforced fairly and predictably. Children must know that their actions have consequences.

For all children, sanctions can be given with love. We must reiterate to children that we are showing them their actions have consequences because we love them enough to care about their future, and to want them to change their behaviour to have a great future. I have never worked at a school where sanctions have been implemented without this philosophy, but I think in every school every teacher has, at least on some occasion, failed to be explicit enough about the love behind the sanction. We could all get better at this.

But what I am increasingly coming to see is that for the very most challenging students, sanctions with love are not enough. Our children at risk of permanent exclusion are impervious to sanctions. They simply do not seem to care what happens as a result of their behaviour. Yes, these children need to be apart from the mainstream, at least for a short period of time, because they need something more and something different to reorientate their mindset. And I do think that this method, which undoubtedly will take much more time and effort with each individual case, sounds extremely promising in helping these children feel understood, cared for and listened to. At this point, our only hope is that they choose to change their behaviour. Sanctions haven’t worked – what comes next?

Glass Ceilings

I’ve mentioned before: Glass Ceilings is my favourite education read so far this year. And that’s not because I agree with every page, because I don’t. The book is inspiring and thought-provoking in equal measure.

When I started teaching, a film came out called Waiting for Superman. Again, I don’t agree with everything in it – but I still think it is a superb documentary. Both that film and this book showcase American charter schools, fighting against unthinkable odds to send children from the poorest backgrounds to the best universities. In 2013, I got to visit Chicago and see some of these charter schools in action, and it profoundly changed what I believed was possible in education. I had always said: ‘all children can go to university,’ but I would never have had the gumption to say, as a classroom teacher, leader, or (I hope eventually) headteacher, ‘all these children in front of me now will go to university.’

The charter schools forge the path for us: they are beacons of hope, and reminders that we could and should do better. I’m not aware of a UK school serving a deprived community that has yet managed to admit 100% of its pupils to a university, and yet schools like this do exist stateside. Statistically speaking, they are vanishingly rare, and yet their very existence should shock us into believing that we can do better.

What Hall’s book does so beautifully is to look at what those schools are doing, and what we can learn from them. An interesting early thread for Hall is how traditional the teaching was when he visited the charter schools: he reports being shocked by the ‘didactic’ focus, along with the ‘amazing gains in outcomes.’ Interesting, when I visited charter schools – though I was fully mired in progressive practices myself – the classrooms simply seemed normal to me. I think the length of my teaching experience (then just 2 years) was outweighed by my own fortunate experience as a student in a traditional private school.

Hall’s take-aways from these visits, and his application of these to his own British context, makes for helpful reading: he saw relationships forming the cornerstone of strong behaviour systems, a whole-school insistence on ‘whole sentence answers’ supporting literacy, and, after meeting Rafe Esquith, a belief that what all children need is a ‘content-rich knowledge based curriculum.’ Hall’s personal story is told in a compelling narrative, oozing humility as it inspires.

But what this book really made me think of was that education is, in the end, about our values. After I finished this book, I revisited and edited some of the things I had written when I first became a senior leader in a school. They were my core mantras for children, and core mantras for staff. These are my values, and the values I would love the people I work with and work for to share.

For children:

  1. Education changes your destiny.
  2. Discipline now means freedom later in life.
  3. The more effort you put in, the more you will get.
  4. Politeness gets you where you want to go.

And for teachers:

  1. Children rise (or fall) to our expectations.
  2. Powerful knowledge changes lives.
  3. All children are essentially good – it’s their behaviour that sometimes is not.
  4. Tough standards for kids are loving.
  5. Success motivates.
  6. All kids can do all things.

And number six is really the core of it all. I couldn’t count the number of times Hall referred to the belief in all children to do all things. And that really made me think: do I still believe this? And does every teacher in my school believe this?

Because over time, this driving belief that all children can achieve academically is being gradually eroded. The more time I spend with the ‘edge-case’ children, the more children I see being excluded from schools, or simply refusing to attend school at all, the more children aged fifteen and sixteen I see who can barely write even one coherent sentence, the more I start to think: is it possible?

And yet we have to believe. Perhaps the key is wilful belief, against the evidence. Meeting up with a colleague recently, we argued about the extent to which a child’s genes determined their ability. When it came down to it, I said, it didn’t matter what evidence my colleague had – I just could not believe it and still do a good job. Perhaps we have to believe against all evidence to the contrary that it is possible.

Then what do we do? Working it out – that’s the hard part. But it has to start with belief.